07889 949 959 or 07840 975816 info@h2orenewables.co.uk

H2O Renewables Limited Privacy Policy

What personal data we collect and why we collect it

Who we are

Our website address is: http://www.h2orenewables.co.uk

Contact forms

We request contact information for you on our contact forms in order to respond with more information about our products. We will not use this information for any other purpose than to respond to your enquiry.

Cookies

Our website uses cookies in order for us to track what pages are being visited and to improve the experience visitors have whilst on the site. By monitoring the traffic we can make adjustments to best display content on the site.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our website uses cookies in order for us to track what pages are being visited and to improve the experience visitors have whilst on the site. By monitoring the traffic we can make adjustments to best display content on the site.

Who we share your data with

Site traffic data will be handled via Google to monitor the pages visited. We do not send your contact information or data to any 3rd party for marketing purposes.

How long we retain your data

We retain customer details for as long as is necessary to liaise with any product information and subsequently any follow up sales and aftercare information. We do not pass this information to any 3rd party for any marketing purposes – we would only pass information on to any companies directly involved with the installation of any product for you.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you need us to send details of any data we hold for you please let us know at info@h2orenewables.co.uk. We may make a small charge to cover time.

Where we send your data

Site traffic data will be handled via Google to monitor the pages visited. We do not send your contact information or data to any 3rd party for marketing purposes.

Your contact information

We retain customer details for as long as is necessary to liaise with any product information and subsequently any follow up sales and aftercare information. We do not pass this information to any 3rd party for any marketing purposes – we would only pass information on to any companies directly involved with the installation of any product for you.

Additional information

We don’t request any additional information.

How we protect your data

We don’t request any additional information.

What data breach procedures we have in place

We keep all our software up to date to make sure the site is as resilient as possible. We make regular backups of our website to ensure we don’t lose any information due to any hardware failure.

What third parties we receive data from

We don’t currently receive any data from third parties.

What automated decision making and/or profiling we do with user data

We don’t use any automated systems to profile our database of customers or establish any patterns for marketing purposes.

Industry regulatory disclosure requirements

We adhere to all necessary regulations that we have been accredited and certified for.